Changing your business management system has a fundamental impact on any business
- Is it the right time?
- Why do we need to change? What are the objectives?
- What added value will it bring?
- Is the organization ready? Will employees adopt the new system?
- Do we have the human and financial resources for such a project?
- Are we ready for the cloud? For new technologies?....
At WorkinWith we advise, train, and assist our clients before, during, and after the project.
The customer's handling of the tool is our priority, our main objective is for the customer to get as much value as possible from their new Microsoft Dynamics and ServiceNow solution in order to improve the efficiency of their processes autonomously.
Our References & Customer Experiences
We use our Solutions
In 2022, at WorkinWith – a typical start-up that started operations in three countries with six offices – we set up 100% of our IT infrastructure in the Microsoft cloud.
The ERP part of Dynamics 365 was implemented in two months and covers accounting, project management, consolidation and reporting.
The CRM part, also implemented in two months, supports the sales and marketing processes; Customer support – a central part of an IT service company – is also in place.
We immediately benefited from the native integration of Microsoft cloud services, for example:
- For each sales opportunity created in CRM, a collaboration space is automatically created in Microsoft Teams at the same time as a SharePoint file storage space; A project is also created in Project Accounting for cost tracking. Throughout the sales process, approval emails are triggered to allow the next step to be taken.
- Every salesperson can access their CRM information directly from Outlook or Microsoft Teams on their PC and on their phone.
- Stephane Pasche
- Marie-Laure Dufour
Stephane Pasche
CHIEF EXECUTIVE OFFICER
" With a clear view of the pipeline, I can plan resource utilization and hiring.
Thanks to our sales forecasts, we have much better visibility into our cash flow forecasts. The quality and efficiency of our customer support are now perfectly controlled based on the contractual SLAs. "
Marie-Laure Dufour
CHIEF FINANCE OFFICER
" D365 offers the perfect scalability for a fast-growing structure like WorkinWith.
We benefit from a top-notch integrated ERP from day one while relying on covering our future needs."
WorkinWith is an authorized reseller of Microsoft licenses.
Microsoft Dynamics 365 is sold as a license subscription service.
If you would like to know more, please do not hesitate to contact us.
